Customer conversation platform
Turn every channel into one calm, scalable conversation workspace.
Connect WhatsApp, email, social, SMS, and web chat. Route work, automate journeys, and measure performance — with modular packages that grow with your team.
14-day free trial · No credit card required · Arabic, English & French
12+
Composable product modules
3
Full UI languages (AR · EN · FR)
14
Day full-platform trial
11+
Customer channels supported
Meet customers on the channels they already use
One platform, four operational pillars
Everything your frontline teams need — connected around the conversation
Support, revenue, collaboration, and business messaging share one timeline, one identity graph, and one source of operational truth.
Support operations
Tickets, SLAs, knowledge, and AI assist inside every conversation — not in a separate helpdesk silo.
Revenue engagement
CRM context, segments, and campaigns tied to live threads so sales and marketing act on real intent.
Team collaboration
Internal rooms linked to conversations and tickets so experts join without losing context.
Business messaging
Omnichannel inbox, broadcasts, delays, and journey automation across WhatsApp, social, and more.
How it works
From first message to measurable outcome
Launch in days, not months — start with the modules you need and expand as workflows mature.
01
Connect your channels
Link WhatsApp, email, social, SMS, Telegram, and website chat into one governed inbox.
02
Route, automate, and collaborate
Assign owners, trigger workflows, launch broadcasts, and pull in internal experts on the same thread.
03
Measure and improve
Track first response, SLA risk, agent load, CSAT, and campaign performance in live reports.
Automation & journeys
Design customer journeys with delays, branches, and broadcasts
Build visual workflows for routing events, lifecycle campaigns, and advanced broadcast sequences — always auditable and human-supervised.
See automation capabilitiesPlatform modules
Everything you need to run customer operations
Activate the modules your team needs today and add more as you grow.
Omnichannel inbox
WhatsApp, Email, Telegram, SMS and website chat in one conversation-first workspace.
Built-in CRM
Contacts, companies, deals and segments with full conversation history.
Tickets & SLA
Scoped work inside the conversation with focus mode, linking and SLA timers.
Tasks
Create, assign and track follow-up work without leaving the conversation.
Internal collaboration
Team chat rooms tied to a conversation or ticket — context never gets lost.
Campaigns & broadcast
Send to CRM segments over the same channels; replies return to the inbox.
Who it is for
One platform, many teams
Customer support
Resolve faster with omnichannel tickets, SLAs and AI assist.
Sales & marketing
Connect CRM, segments and campaigns to live conversations.
Internal teams
Collaborate in rooms linked to the work that matters.
Growing businesses
Start with the essentials and scale modules as you grow.
Enterprise
Governance, SSO, audit and multi-brand at scale.
Pricing
Modular packages — buy only what you need
Every package includes the conversation-first inbox. Upgrade, downgrade or go custom anytime.
Support Core
For customer support teams
Included modules
- Omnichannel inbox
- Tickets & SLA
- Internal collaboration
- Knowledge base
- AI assist
Revenue Ops
For sales & marketing teams
Included modules
- Omnichannel inbox
- Built-in CRM
- Campaigns & broadcast
- Live reports
Collaboration Hub
For internal teams
Included modules
- Omnichannel inbox
- Internal collaboration
- Tasks
CRM Suite
For relationship-driven teams
Included modules
- Omnichannel inbox
- Built-in CRM
- Live reports
Full Platform
Every module, for scaling orgs
Included modules
- Omnichannel inbox
- Built-in CRM
- Internal collaboration
- Tasks
- Tickets & SLA
- Campaigns & broadcast
- Live reports
- Omnichannel inbox
- Knowledge base
- AI assist
- Automation & SLA
FAQ
Questions teams ask before they switch
Clear answers about trials, modules, channels, and security.
Yes. Every package is modular. Start with Support Core or Revenue Ops and add CRM, campaigns, or collaboration later.
Ready to unify your customer operations?
Start your 14-day trial today. Add modules as your team grows.