Legal

Terms of service

Last updated: June 2026

These terms govern access to the Mednext website and subscription services. By creating a workspace you agree to these terms.

Service

Mednext provides a modular customer communication platform. Features available depend on your subscribed package and enabled modules.

Acceptable use

You are responsible for lawful use of messaging channels, consent for outbound campaigns, and compliance with applicable telecom and privacy regulations.

Availability

We strive for high availability and communicate maintenance through standard operational channels. Trial and paid tiers may have different support response targets.

Billing & cancellation

Paid subscriptions renew per your checkout terms. You may cancel according to your plan; data export options are available to workspace administrators.