Platform modules

Everything you need to run customer operations

Activate the modules your team needs today and add more as you grow.

Omnichannel inbox

WhatsApp, Email, Telegram, SMS and website chat in one conversation-first workspace.

Contacts, companies, deals and segments with full conversation history.

Scoped work inside the conversation with focus mode, linking and SLA timers.

Create, assign and track follow-up work without leaving the conversation.

Team chat rooms tied to a conversation or ticket — context never gets lost.

Send to CRM segments over the same channels; replies return to the inbox.

First response time, SLA breaches, agent load and volume in real time.

Public help center and internal articles that power answers and AI assist.

Human-in-control summaries and reply drafts grounded in your knowledge and history.

Merge, link and verify contacts across every channel safely.

A complete Arabic, English and French interface across every module.

Roles, SSO/SAML, audit and access governance built for serious teams.